Intercoat Specialties

Intercoat

The company was founded in 1997 in Molins de Rei (Barcelona), our main activity is the distribution of raw materials and specialties for the paint industry; printing inks; adhesives; construction and textile, among others.

Our sales network covers Spain, France and Portugal.

The cooperation with leading companies in the logistics sector allows us to be prepared for the reception, storage and subsequent delivery of our products comply with all safety and quality requirements established for the handling and transport of chemicals.

Certifications

INTERCOAT Works according to a system of quality management. We have certified according to DIN EN ISO standards issued by the following companies.

IQNet

ISO

Download certificates IQNet ISO

REACH

In compliance with the requirements of the European Office for the registration, evaluation, authorization and restriction of chemicals, INTERCOAT, at the request of any of its customers, will provide, according to the manufacturer of each product, all necessary information which verifies compliance with this directive.

QUALITY POLITICS

The purpose of INTERCOAT SPECIALTIES, S.L. is to achieve the maximum satisfaction of the services provided to the client. To do this, it creates a Quality System that consolidates this desire at present and allows a continuous improvement for the future, up to the achievement of Total Quality.

For this, INTERCOAT SPECIALTIES, S.L., has developed the Quality policy with the commitment to meet the requirements of the UNE-EN-ISO 9001:2015 standard, and especially:

- Train all the staff in their daily performance as well as in relation to Quality To this end, a training policy will be carried out in order to achieve the optimum aptitude and knowledge so that customer service is maximized.

- Guide the activities of INTERCOAT SPECIALTIES, S.L., so that the services given to customers coincide as much as possible with their wishes.

- Detect possible anomalies that may arise in the performance of daily work, in order to take corrective measures, so that they do not recur. To do this, a control and resolution system is created in response to claims.

- Approve and follow suppliers, to avoid potential problems of these can affect the good service to our customers.

- Measure the satisfaction of our customers to detect which points of our customer service requires improvement.

- Work on continuous improvement within INTERCOAT SPECIALTIES, S.L.

- Provide Provide a frame of reference to establish and review the Quality Objectives. It includes periodic checks regarding the achievement of the objectives and, if necessary, the taking of Corrective Actions.

- To satisfy the legal and regulatory requirements that affect the current activity of our company.

- Approach actions on risks and opportunities, to obtain product and service security.